Preventative maintenance (PM) is the regular and routine maintenance of equipment and assets in order to keep them running and prevent any costly unplanned downtime from unexpected equipment failure. A successful maintenance strategy requires planning and scheduling maintenance of equipment before a problem occurs.

- It is preferable to have the HVACR systems serviced by a single competent provider using Primary and Secondary technician assignments.
- The maintenance program should be designed to minimize equipment downtime and reduce emergency repairs.
- Regular equipment cleaning and maintenance reduce owning and operating costs.
- Tasking for cleaning and maintenance is based on the equipment manufacturer’s recommended guidelines and procedures.
Benefits of a Well-Maintained, Operable HVAC System
- Cleaner working environment
- Equipment operating at peak efficiency
- Minimal impact to occupants
- Extended equipment life
- Improved bottom line
Customer Expectations
- Priority scheduling
- Emergency service available 24/7
- Reduced labor rate ($85.00 per man hour)
- Effective communications (ETA, Check-in upon arrival, Explanation of and cost estimates for repairs needed, check out)
- Single source responsibility